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Service and Support
In keeping with the high quality and reliability of our products, we maintain a well-equipped service support facility for all Heim Data products in North America. For immediate Service assistance, please call Gregory L. Howell at (770) 753-4017.
The Heim Data Division facility in Alpharetta, GA has a modern, well-equipped product support department. The activity performs pre-delivery checks on all customer products, provides ad hoc maintenance, maintenance contracts, product service and training. For any of these services, please contact the Service Department to discuss your requirements. Before shipping any equipment to our facility, please ensure that we have issued you with an RMA number to uniquely identify your shipment to us.
Continuing our commitment to your future needs, we also offer long-term preventive maintenance and calibration contracts designed to best suit your equipment, application, operational and financial needs.
For calibration, maintenance and repair of the following products please contact us using our Service Form.
You can also download our customer support flyer for more information on how Heim Data may be able to assist you.
Heim Products:
A40, A60 and A60S, A80, A160 and X160, A480 and DiSC6, DiSC-16.
D4, D12, D20i, D20d, D20f and D200f and all versions of these products.
GSR20, GSR20f, GSR200, GSR200f.
Limited support is available for obsolete products including D3.
Obsolescence letter 2006-02-01 12 Series Modules A480 DiSC6
Obsolescence letter 2006-02-01 A Series Modules
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